PRODUCT
QUESTION AND ANSWERS
|
|
| |
Q) What is
the difference between the XD9000 and the XD9000i? |
|
| |
XD9000 has
remote mounted solenoid pack and 100 feet of cable. XD9000I has
integrated solenoid pack and 125 feet of cable. |
|
| |
|
|
| |
Q) What is
the difference between the M8000 and the X8000i? |
|
| |
M8000 has a
remote mounted solenoid pack and two cable length options, (80 &
100 ft). X8000I has integrated solenoids and 100 ft of cable. The
M8000 with 80 ft of cable comes with a hawse fairlead instead of the
roller fairlead that comes on the X8000I or M8000 with 100 ft of
cable. (Note) M8000 with 80 ft of cable is part number 20910 M8000i
with 100 ft of cable is part number 26502. |
|
| |
|
|
| |
Q) Why do I
have to send my winch somewhere else for warranty? Why not the dealer
I purchased it from? |
|
| |
Warn requires
that you send your winch to a factory authorized repair facility
because they have factory trained personnel, as well as service parts
in stock to handle your warranty problems. |
|
| |
|
|
| |
Q) Where can
I get parts for my old Warn - Belleview winch? |
|
| |
Sorry, other
than wire rope or fairlead, there are no longer any service parts
available for this winch. |
|
| |
|
|
| |
Q) How much
oil do I use in my M8274? What type? |
|
| |
6 oz of SAE
30wt Non-detergent oil. |
|
| |
|
|
| |
Q) How come
your catalog says "Lifetime Warranty" but my dealer says the
motor is only one year? |
|
| |
The catalog
states the warranty as "Limited Lifetime" not lifetime
warranty and sometimes the two terms get confused. The gear train is
limited lifetime and the electrical components are warranted for one
year, this includes the motor. (NOTE) If you are interested in a copy
of the warranty and what is covered, please call Warn's customer
service department at 1 (800) 543-9276 and any of our representatives
would be happy to send you a copy for the Warn product you are
interested in purchasing. |
|
| |
|
|
| |
Q) What is
the maintenance schedule for my winch? |
|
| |
Warn recommends
that anytime the winch is submerged or exposed to extreme adverse
conditions the winch should be sent to an authorized service center
for inspection and service. On the M8274 the brake pawl should be
greased annually and checked frequently for freedom of movement. It
must move freely or the brake will not operated properly. |
|
| |
|
|
| |
Q) What is
the stall rating on your winches? |
|
| |
The winch is
rated on the first layer of cable on the bare drum. The rated pulling
capacity for a winch is the "stall" for that winch. |
|
| |
|
|
| |
Q) What is
the duty cycle on your winches? |
|
| |
Warn winches
are rated for intermittent use. Many factors will effect the duty
cycle of a winch. These factors would include: Battery condition,
heat, age of winch, length of cable off the drum, and the condition of
the electrical system in the vehicle. |
|
| |
|
|
| |
Q) What do
you recommend I use to grease my wire rope with? |
|
| |
Warn uses a
high quality aircraft grade of galvanized wire rope. Therefore, our
wire rope does not require any lubrication from the factory. There are
spray lubricants that can be purchased thru wire rope dealers and can
be used if desired, but they are not required. |
|
| |
|
|
| |
Q) I have
heard that there is a new synthetic winch rope made from Kevlar. Are
these ropes better than traditional wire ropes? |
|
| |
Warn Industries
does not recommend using Kevlar rope on a winch. A Warn winch utilizes
a brake, located inside the wire rope drum, to control the load
applied to the winch. The brake will generate significant heat in the
drum, and the steel wire rope helps disipate this heat. When Kevlar
rope is used, it does not disipate heat, and the retained heat could
critically damage the rope. |
